Terms Of Service

Welcome to Raw Glow™ Evil Goods. By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully before placing an order.

🛍️ 1. General Information

This website is operated by Raw Glow™ Evil Goods. Throughout the site, the terms “we”, “us” and “our” refer to Raw Glow™ Evil Goods.
By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service. These apply to all users of the site, including browsers, customers, and content contributors.

💳 2. Online Store Terms

  • You must be at least 18 years old or have permission from a legal guardian to use this site.

  • You may not use our products for any illegal or unauthorized purpose.

  • Any breach of these terms will result in an immediate termination of your access to our services.

📦 3. Product Information

We make every effort to display product colors, descriptions, and images accurately. However, we cannot guarantee your screen’s display of color will be exact.
All products are handmade in small batches — minor variations in texture or scent are normal and proof of authenticity.

💰 4. Pricing & Payments

  • All prices are listed in South African Rand (ZAR) and include VAT where applicable.

  • We reserve the right to change product prices or discontinue products at any time without notice.

  • Payments are processed securely via trusted third-party payment gateways such as Paystack, PayFast, and Yoco.

🚚 5. Shipping & Delivery

Our Delivery Policy forms part of these Terms.
Orders are processed within 1–2 business days and delivered within 5–10 business days nationwide.
We are not responsible for delays caused by courier services or incorrect shipping information provided by customers.

🔁 6. Returns & Refunds

Our Refund Policy also forms part of these Terms.
We offer a 60-day money-back guarantee on all orders purchased directly through our website.

🔐 7. Privacy

Your privacy is important to us. We never share, rent, or sell your personal data.
For more information, please refer to our Privacy Policy.

⚠️ 8. Limitation of Liability

Raw Glow™ Evil Goods is not liable for any indirect, incidental, or consequential damages arising from product use, misuse, or inability to use.
Always perform a patch test before first use and discontinue if irritation occurs.

⚙️ 9. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website.
It’s your responsibility to check this page periodically for updates.

📩 10. Contact Information

Questions about the Terms of Service should be sent to:
info@rawglowskin.co.za