Frequently Asked Questions (FAQ)

💛 What is Raw Glow™ made from?

Each jar is crafted with only five ingredients — grass-fed beef tallow, Manuka honey, organic olive oil, calendula extract, and vitamin E. That’s it. No fillers, no parabens, no synthetic fragrances — just pure, edible-grade skincare.


✨ What makes it different from normal moisturizers?

Most “moisturizers” use petroleum-based ingredients that sit on your skin.
Raw Glow™ feeds it.
Our tallow base mimics your skin’s natural oils, meaning it penetrates deeper, repairs damage, and locks in hydration for 24 hours.


🧴 Is it safe for sensitive or acne-prone skin?

Absolutely. Our formula is non-comedogenic (won’t clog pores) and free from harsh preservatives. In fact, customers with eczema, rosacea, and acne report calmer, smoother skin after switching.


🌿 Does it smell like beef?

Nope! Once it’s whipped and blended with honey, olive oil, and calendula, it has a light, natural scent — nothing meaty or overpowering.


🕒 How often should I use it?

Use it twice a day — morning and night — on clean, dry skin. A pea-sized amount is all you need. It’s also great as an overnight recovery mask or full-body moisturizer.


🚚 How long does delivery take?

We ship nationwide in South Africa within 5-10 business days. You’ll receive tracking information via email or SMS once your order leaves our facility.


🔁 What’s your return policy?

We stand behind every jar. If you’re not 100 % satisfied within 60 days, we’ll offer a hassle-free refund or exchange — no questions asked.


🧠 Is Raw Glow™ cruelty-free?

Yes. We never test on animals. Our ingredients are ethically sourced and responsibly produced.


📦 Where is it made?

Every batch is handcrafted locally using imported premium Manuka honey and South African-sourced grass-fed tallow.


💬 Still have a question?
Reach out anytime at info@rawglowskin.co.za our team will respond within 24 hours.